We have a very experienced team of management, IT, warehouse and customer service staff to perform the following services:
Please contact us if you would like more details or pricing information regarding our services.
Our comprehensive warehousing service encompasses:
For this service, we offer:
We offer an efficient and affordable picking and packing service to fulfil orders:
We also can accommodate:
We pass on our fantastic bulk postage rates with Australia Post and courier companies directly to you, greatly reducing your parcel postage fees and improving your bottom line. View our postage calculator to get an estimate of our per-parcel postage fees.
We also offer:
We are able to handle returns and exchanges for you, in a customised manner in accordance with your returns policy.
The Parcel People Web Portal is a powerful tool designed for you to control and monitor your business. Using it, you can keep track of your stock levels, sales, customer records and other operational data for goods stocked and despatched from our warehouse. The portal provides:
The Portal's software is developed and maintained in-house, and so it can be customised for your specific needs.
Software training and support will be included in your package.
Alternatively, we can integrate with your stock and sales management software, extracting only the information we require to fulfil your orders, and then updating your software with the progress. In this way you retain your complete independence and there is no need to use our Portal.
Excellent customer service for our clients is at the forefront of our business model.
We have a call centre available during working hours Monday to Friday AWST, which includes technical support for our Web Portal.
Contact us for more information.
We provide the following printing and mailing services:
We offer personalisation of metallic products (such as pens and jewellery) for your customers, using our specialised laser engraving and diamond cutting engraving equipment.
Customers specify the name they would like engraved, and we perform the engraving and packing of the engraved product into their order parcel.
We offer customised parcel/promotion solutions that set us apart from other logistics providers:
We have an attractive product showroom at the entrance to our facility in Gnangara, WA, which can be used to display your products for sale or demonstration to your customers/clients.